EC Pro (Wow Design Solutions Limited) does not issue refunds. Any refunds or account credits are subject to the refund and cancellation policy of the Barn, Arena or Boarding using the EC Pro system.
Please contact the Barn, Arena or Boarding directly. Tall Pines Animal Services is the Merchant of record for all transactions and is responsible for refunds and chargebacks. If dissatisfied with their complaints or refund procedure, you may seek further action.
